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May 2017
California BONES
Speaker: Debra Wiggs, FACMPE 1st Topic: CARE2: Clarity and Accountability Result in Effective and Efficient Care Delivering medical care services is complex; in the business of care delivery it also tends to get complicated without a culture of clarity and accountability. This engaging, funny, and uplifting presentation addresses the rationale and cost impact of investing in clarifying needs and expectations and then creating the accountabilities that allow everyone to be successful in their respective roles and responsibilities to the highest…
Find out more »September 2017
Oregon MGMA
Speaker: Deb Wiggs, FACMPE Topic: CARE2: Clarity and Accountability Result in Effective and Efficient Care CARE2 focuses on core leadership concepts combined with hands-on exercises that a medical practice executive can take back to their respective organizations to support transformative activities within the practice. CARE2 stands for Clarity and Accountability Result in Effective and Efficient CARE. Debra created this acronym out of years of experience to define the art and heart of medical practice leadership. The concepts of clarity, accountability, effectiveness and…
Find out more »Iowa MGMA
Speaker: Michelle Wier Topic: Transformation Super Powers: EQ and the Power of Critical Thinking The kryptonite that prevents organizations from moving past their programming is a culture that does not demand and value emotional intelligence (EQ) and critical thinking skills partnered with personal accountability. It takes a certain measure of bravery or super power to break through an organization and establish a culture of expectation and accountability that demands EQ and critical thinking skills. This presentation looks at how these skills promote…
Find out more »January 2018
Orcas Island Community Foundation
Speaker: Deb Wiggs Topic: Workshop about role of commissioners for public districts Location: Emmanuel Episcopal Church on Orcas Island
Find out more »North Carolina MGMA – Greenville Roadshow Rescheduled from October.
Location: Holiday Inn, Greenville, NC 9:00 am - 10:15 am - General Session 1 Care Squared Presented by Nancy Babbitt and Deb Wiggs, V2V Management Solutions 10:15 am - 10:45 am - Break with Exhibitors 10:45 am - 11:45 am - Breakout Sessions · Breakout 101 Administrators -- Clinical Administrator Sandwich Presented by Nancy Babbitt and Deb Wiggs, V2V Management Solutions 1:00 pm - 2:00 pm - Breakout Sessions · Breakout 202 Front Office -- The Platinum Rule: Diversity in the…
Find out more »February 2018
Association of Dermatology Administrators and Managers (ADAM)
Location: Loews Coronado Bay Resort in San Diego 8:30 – 9:30 a.m. - Opening Keynote: Successful Leadership for the Modern Dermatology Practice / Debra Wiggs and Nancy Babbitt 10 – 11 a.m. - Making Your Practice Thrive: Creating a Culture of Success / Debra Wiggs 3:30 – 5 p.m. - Employee Engagement That Leads to Patient Satisfaction / Nancy Babbitt
Find out more »May 2018
MGMA Utah Annual Conference
Speaker: Debra Wiggs Topic: Your Transformation Superpowers—Critical Thinking & Successful Leadership. This presentation defines emotional intelligence (EQ), critical thinking, and leadership skills, and how to assess them personally, within your team, and within your organization. Attendees will learn what is required to promote and implement a culture that fosters EQ, critical thinking, and leadership skill sets. The presentation uses practical tools, audience participation, and multi-visual resources to keep everyone engaged in the conversation. This program offers the following learning objectives:…
Find out more »December 2019
Building a Culture of Transformation
Team Building Webinar Series Part 1
Part 1: The Answer is "YES" Launch Date: December 5th, 2019 Speaker: Debra Wiggs, FACME Consider a day in which you only answer “yes”. What barriers are broken, what problems are solved, what mistakes are avoided when you and your team look at every question from a “yes” perspective? How does the positive perspective impact the ability to get things done, what skills are required to live a “yes” mind set?
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Building a Culture of Transformation
Team Building Webinar Series Part 2
Part 2: The Role of Critical Thinking Skills Launch Date: December 12th, 2019 Speaker: Michelle Wier, MBA, CMPE The kryptonite that prevents organizations from moving past their programming is a culture that does not demand, and value critical thinking skills partnered with personal accountability. This presentation includes how critical thinking skills promote transformation, what critical thinking skills are and how to assess them personally and within your team and organization.
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Building a Culture of Transformaton
Team Building Webinar Series Part 3
Part 3: DOWNTIME*: Opportunities to Improve Performance Launch Date: December 19th, 2019 Speaker: Debra Wiggs, FACMPE Does your team have the skills to assist in identifying the hidden costs in healthcare? Deploying DOWNTIME* process analysis efforts will allow your team to improve performance, enhance job satisfaction, improve patient satisfaction, and ultimately improve the bottom line. The DOWNTIME* Acronym is a LEAN tool to help participants look for workflow improvements in their own practice.
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