Part 3: DOWNTIME*: Opportunities to Improve Performance Launch Date: December 19th, 2019 Speaker: Debra Wiggs, FACMPE Does your team have the skills to assist in identifying the hidden costs in healthcare? Deploying DOWNTIME*  process analysis efforts will allow your team to improve performance, enhance job satisfaction, improve patient satisfaction, and ultimately improve the bottom line.  The DOWNTIME* Acronym is a LEAN tool […]

Part 2: The Role of Critical Thinking Skills Launch Date: December 12th, 2019 Speaker: Michelle Wier, MBA, CMPE The kryptonite that prevents organizations from moving past their programming is a culture that does not demand, and value critical thinking skills partnered with personal accountability. This presentation includes how critical thinking skills promote transformation, what critical thinking skills are and […]

Part 1: The Answer is "YES" Launch Date: December 5th, 2019 Speaker: Debra Wiggs, FACME Consider a day in which you only answer “yes”.  What barriers are broken, what problems are solved, what mistakes are avoided when you and your team look at every question from a “yes” perspective?   How does the positive perspective impact the ability […]